We couldn't be happier with our decision to move everything to the McArthur Agency in Weidman, KIM is AWESOME!!! Very friendly and always helpful!
Have had home insurance with McArthur Insurance for many years, stopped in to check on updating coverage and Kim knew my coverage amount right off the top of her head didn't have to look it up. That is what I call "knowing your customers" great customer service and with a smile!!
Great company!! Have always gotten wonderful service. Kim is awesome at what she does. Thank you for taking care of us for all these years.
We moved to the Weidman area and built a home within and outside of our 40x60 pole barn. We were asking our agency in the Lansing area for insurance on it and they had no idea anyone could build something like this and would not insure us. WHAT???? We Called Kim in the Weidman office and she got someone right over to our place to verify it was a REAL home and could be insurable! Thank you Kim for being able to look outside the box at our situation. You have been wonderful and we appreciate your dedication!
My family and I have been Clients/ Customers since the late 1970's; first insuring snowmobiles; our vacation home..and later when we moved North of Weidman to our permanent home..our autos, motorcycles. As a customer, initially of Ron Apple, and then later the Mt. Pleasant Agency, I have ALWAYS received outstanding service/ value. Having lived in Grand Rapids, Mi for the past 17 years..my relationship, built on caring and good service, continues to provide a comfort to me. I know Kim, and the rest of the Staff have my Best Interest at Heart, and I Thank Her, and them, for providing that comfort.
You are great to work with and always happy to answer any and all questions I have!! Thank you for all your help. Always friendly as well!
Kim is fantastic! Great agency to work with. Always attentive and great customer service!